How to Find and Treat Pest Infestations in Hotels - Our Guide

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How to Find and Treat Pest Infestations in Hotels - Our Guide

Hotels and B&Bs are a common nesting place for pests like rats, mice, cockroaches, and bed bugs due to an abundance of food waste and frequent traveller turnovers. These create an environment that puts these establishments at higher risks, especially when it comes to reviews of patrons and their stay. These are some of the infestation signs you should be looking out for if you are an owner of a hotel or B&B:

For Rodents

Rats and mice are attracted to hotels due to the shelter they provide along with a potential food source. The presence of these pests causes large problems for your business due to the diseases they carry, including salmonella, E. coli, and Weil’s disease. These diseases are spread through bites, scratches, and food contamination, which nobody would want to happen to their guests. Having rodents around increases the risk of these diseases spreading, which would damage your establishment’s reputation. 

These species will leave evidence of their presence when they defecate or urinate, so it would be wise to educate your cleaning staff on their traces when cleaning out rooms. They also often leave grease trails and marks on hallways and walls, as well as damage food items and their packaging. Multiple items damaged means that they are gathering warm items for nesting, while at night, you may hear squeaking and scratching noises indicating they are thriving. 

Should you experience any of these encounters, it would be a good move to call in a pest control professional immediately. 

For Cockroaches

Cockroaches are primarily nocturnal, which makes them take shelter in dark places, such as cracks and crevices in the walls, food packaging, and drains during the day. They emerge at night for food. 

You will usually find cockroaches in kitchens and bathrooms due to the many hiding places, waste products, and the damp and humid nature of these areas. There are currently four common species of cockroaches in the United Kingdom, namely the German, the Oriental, the American, and the brown-banded cockroaches.

There are multiple signs to look out for, and infestations by this pest are easily spotted through translucent shed skins, as well as droppings or eggs laid in certain areas. Roaches also leave a lingering unpleasant odour that is easily identifiable. They are also quite common at night and often rove around, which your staff will probably be able to see. Once you see a regular occurrence of these pests, it may be time to hire a professional to remove them before more damage is caused.

For Bed Bugs

The United Kingdom is reportedly facing a plague of bed bugs, which is a very bad sign for hotel and B&B owners. This is no surprise because bed bugs often hitch onto pieces of clothing or fabrics, and international travel has allowed travellers to go all over the world. Coupled with the high volume of people that pass through hotel establishments, bed bugs can cause damage to the reputation of your hotel through negative reviews of unsanitary conditions.

To spot bed bugs, housekeeping teams need to be wary of bloodstains on beddings that indicate bugs are being squashed by guests in their sleep. They also leave shed skins and eggs, so once they grow in size, these shells will be easier to spot. 

Additionally, if any guests report bites or itchiness, seeking local pest control services would greatly deter any damage. 


Running a hotel is undoubtedly challenging, even more so when faced with potential infestation problems that could ruin your reputation. There are ways to solve these problems, but they are easiest done by professionals who have perfected their craft in removing these threats to your establishment. 

Here at Willis Pest Control, we offer a wide array of local pest control services in Birmingham, from rodents to insects – call us today, and leave it to the licensed professionals to deal with your property woes!

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