If you are running a hotel, one of your top priorities would undoubtedly be to ensure that your customers have the most comfortable and pleasant experience possible. Unfortunately, pests do not contribute in any way to a wonderful atmosphere. In fact, if someone were to find pests in your hotel, that might be the last time you will ever see them again.
To ensure that your hotel business does not get taken down by cockroaches or rat infestation, here are a few proactive steps that you can take:
1. Look for the signs
When it comes to preventing pests from getting to your hotel, you need to ensure that each member of your staff knows what to look out for to determine whether or not pests are present.
In terms of looking for the signs, one of the easiest ways to do so is to have your room cleaners perform a check for pests when they go about their jobs—both before guests arrive and after they leave.
This is to ensure that no pests are present when the guests arrive and that no pests are left behind once they leave. You can also supplement this effort by asking your maintenance staff to look around the property for any warning signs, such as entry holes and nests.
2. Address customer complaints
If one or more of your customers complain about pests, do not turn a blind eye to their concern. You must do everything in your power to address the pest problem. Failure to do so can stain your reputation, which can lead to substantial losses in your business, especially if the customer decides to spread the word about it over the internet.
To stop this from happening, create contingency plans on how to deal with customer complaints quickly, whether pest-related or not. Remember, it usually is not the pests that anger the customer the most but the lack of response from the hotel managers.
3. Implement pest management
One of the most important things you will have to do is to implement programmes such as IPM, which is short for integrated pest management. This programme consists of different components, all of which are aimed at effectively addressing pests with methods that are safe for people.
With IPM, you can expect to make quite a few considerations. For instance, you may set up zero-tolerance policies for pests inside food areas like kitchens and the dining area. As part of the IPM programme, you will also be expected to carry out actions that will help prevent the rise of pests by eliminating their access to food, water, and shelter.
There is a lot more to the IPM programme, so we highly recommend that you research it.
4. Hire pest control
The best thing you can do in any pest-related situation is to hire professional pest control services. They will be able to carry out the right procedures to effectively get rid of the pests without having to worry about complications.
That said, professionals can also give you tips on what you can do to minimize the possibility of pests ever showing up again, as well as develop a strategy that you can follow to proactively safeguard your establishment from infestation.
No one wants pests in their property, whether it be residential or commercial. Not only do they carry diseases, but they also cause a lot of destruction to the property. They are not pleasant to be around either.
For all of these reasons, remember to have a system in place to aid in your battle against pests. Do whatever it takes to stop them from entering the premises, and do what is necessary to get rid of them when they show up.
Looking for local pest control services in the West Midlands to ensure your hotel is free from pest problems? Willis Pest Control can give you reliable and effective solutions to keep your hotel pest-free. Check out all the services we have to offer.